Maintenance, finished in front of the machine
A technician fixes the fault, takes a photo and taps done — and the office sees it before they've packed their tools. Walk through a job yourself.
In short
- Maintenance tasks in CleaVend are built to be completed on a phone, standing in front of the machine.
- A photo taken on site goes with the task, so the office sees what was found and what was done.
- No paper job sheets, no end-of-day typing, no "I'll send you the details later."
Every technician knows the feeling. The job itself took twenty minutes: a cooler fan was clogged, a spiral was bent, a door seal had come loose. Writing it up takes another twenty — on a paper sheet that gets coffee on it, or in an email that gets sent at nine in the evening.
Meanwhile, the office is guessing. Was the machine fixed? Is it waiting for a part? Did anyone actually go?
A job, start to finish
We designed maintenance in CleaVend for the place where the work actually happens: in front of an open machine, with a phone in one hand. Try a job below — the phone on the left is the technician, the screen on the right is the office.
Fix it, snap it, close it
An illustration of the flow with an example job. No real camera is used.
What happens behind the tap
The job finds the technician. Someone in the office creates the task — often because the machine itself reported a fault, like a cooler running warm. It shows up on the technician's phone, for their area, without a phone call.
The photo travels with the job. A picture of the clogged fan or the cracked panel says more than a paragraph. It's attached to the task, so whoever looks at it later — a colleague, a manager, the manufacturer — sees exactly what was found.
The office sees it immediately. When the technician taps done, the task closes in the Inbox, with the photo and the note. Nobody has to ask "did you get to Office park 3?"
Made for one hand and a phone. Big buttons, short steps, the camera one tap away. The job is closed where it was done, rather than "later, from the car."
Small things that save time
- Task presets. Jobs you do often — a yearly safety check, a filter change, a deep clean — can be saved as presets, with the steps already written. Create one in two taps.
- A full history per machine. Every job lands in the machine's logbook, next to its fills and faults. When a machine keeps having the same problem, you can see the pattern.
- The right jobs for the right people. A technician sees the tasks for their region. A manager sees them all. A driver might see only the quick ones they can handle during a refill.
The best job sheet is the one that's already filled in when you close the machine door.
Why this matters beyond the technician
When maintenance is recorded properly, it stops being a cost you can't see and becomes something you can manage. Which machines need the most attention? Which sites cause the most call-outs? Is that old model worth repairing one more time, or is it time to replace it?
Those questions are hard to answer from a pile of paper sheets. They're easy when every job, with its photo, is one click away. And that's exactly the point: fix it, snap it, close it — and let the record take care of itself.